User Switching for WooCommerce

User Switching for WooCommerce

User Switching for WooCommerce is a plugin that allows WooCommerce store managers or admins to quickly switch between user accounts act as the customer the store. This can be useful for tasks such as adding products to a customer’s cart, creating orders for customers, and troubleshooting customer issues. The plugin is developed with a focus on accessibility and adheres to Web Content Accessibility GuidelinesWCAG) 2.0 at level AA. It is available for use in a single webshop and is not supported by third-party resources. It is developed and maintained by Krokedil, a company that offers a range of plugins to extend WooCommerce and connect stores to various eCommerce tools and providers.

Key Features

• Seamless switching between user accounts
• Maintains necessary user capabilities, such as managing orders, viewing and modifying customer details, and accessing other WooCommerce functionalities
• Convenient drop-down menu for selecting the desired user account
• Enables administrators to impersonate customers and access their accounts without passwords
• Offers quick access to customer-specific information, order history, and preferences
• Simplifies customer support by allowing administrators to troubleshoot issues from the customer’s perspective
• Enhances customer experience by enabling personalized interactions and targeted marketing strategies
• Ensures data privacy and security while switching between different user accounts
• Compatible with various versions of WooCommerce and WordPress platforms

How to Use

To use User Switching WooCommerce by Krokedil, follow these steps:

1. Install and activate the plugin on your WooCommerce website.
2. Once activated, navigate to the WordPress admin bar and find the “Switch To” option.
3. on the “Switch” option to select the desired user account to switch to. The plugin ensures that all necessary user capabilities are maintained, such as managing orders, viewing and modifying customer details, and accessing other WooCommerce functionalities.
4. Use the plugin to switch between user accounts within the WooCommerce ecosystem, saving time and improving productivity. This is particularly useful for handling phone orders, manual invoicing, or troubleshooting issues.
5. The plugin allows seamless and efficient switching between user accounts without the need for manual login/logout.
6. User Switching for WooCommerce enhances the user experience by providing a convenient way to switch between user accounts within the WooCommerce environment.

Conclusion

This plugin is particularly useful for WooCommerce users who handle multiple user accounts, such as customer support teams, as it provides a hassle-free solution for managing user access and permissions. By enabling easy user switching, this plugin greatly enhances the overall user experience while ensuring security and efficiency within the WooCommerce environment.