SupportCandy Easy Digital Downloads
SupportCandy is a user-friendly helpdesk plugin designed to seamlessly integrate with Easy Digital Downloads for WordPress websites. It enables users to efficiently manage customer support requests, track conversations, and resolve issues promptly. With its intuitive interface and extensive customization options, SupportCandy simplifies the support process, ensuring a positive user experience for both customers and support agents.
Key Features
- Easy integration with Easy Digital Downloads
- User-friendly helpdesk interface
- Efficient management of support requests
- Conversation tracking features
- Customizable ticket forms
- Email notifications for ticket updates
- Knowledge base for self-service support
- Priority-based ticketing system
- Custom ticket statuses
- Responsive support for customers